Information

Privacy Policy

Website Terms, Privacy Policy and Cookies

Company Information

The website www.cathrinerabendavidsen.com is operated by Cathrine Raben Davidsen and CRD studio, with its registered office at Sølvgade 11, 1307 Copenhagen, Denmark, VAT number 51501808.

No Commercial Use

This website and its content are intended for personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer or sell any content, software, products or services from this website without prior written permission.

You may not use content from this website for any commercial purpose, including advertising or promotional activities on your own website or through other media.

Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how Cathrine Raben Davidsen and CRD studio collect, use, store and protect personal data when you visit www.cathrinerabendavidsen.com or purchase products through our website.

Who Is Responsible for Your Personal Data

Cathrine Raben Davidsen and CRD studio, Sølvgade 11, 1307 Copenhagen, Denmark, VAT number 51501808, is responsible for the processing of personal data collected through this website.

If you have any questions about how your personal data is handled, or if you wish to exercise your rights, please contact us at info@crdstudio.com.

What Personal Data We Collect

Depending on how you use our website, we may collect the following personal data:

Name

Billing and delivery address

Email address

Telephone number

Order and purchase information

Information necessary to process payments

Information you provide when contacting us

Information relating to your consent to receive marketing communications

Technical information such as IP address, browser type and device information where necessary for the operation and security of the website

We only collect personal data that is relevant and necessary for the purposes described in this Privacy Policy.

How We Use Your Personal Data

We use your personal data to:

Process and deliver orders

Process payments and refunds

Communicate with you about your orders

Respond to enquiries and provide customer service

Maintain and administer our website and webshop

Prevent fraud and misuse

Comply with legal, accounting and tax requirements

Send newsletters or information about exhibitions, events, products or other news where you have given the required consent

Improve our website and services where permitted by applicable data protection legislation

Legal Basis for Processing

We process your personal data on the following legal bases, depending on the purpose:

To fulfil a contract with you, including processing and delivering an order

To comply with legal obligations, including accounting and tax requirements

Where necessary for our legitimate interests, such as administering, securing and improving our website and responding to enquiries, provided that these interests are not overridden by your rights

On the basis of your consent, where consent is required, including certain marketing communications and non-essential cookies

Where we rely on your consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Orders and Payments

When you place an order through our webshop, your personal data is processed through Ecwid, which provides the ecommerce platform used by our website.

Payments may be processed through Stripe or PayPal. We do not store your full payment card details. Payment providers may process personal data in accordance with their own privacy policies and applicable data protection requirements.

Stripe and PayPal may process information such as your name, contact details, billing information, payment information and transaction details in connection with a payment. Stripe may act as either a data controller or data processor depending on the particular processing activity. PayPal also processes personal data under its own privacy statement.

Sharing Your Personal Data

We may share relevant personal data with service providers where this is necessary to operate our business and fulfil our obligations to you.

This may include:

Ecwid, which provides our ecommerce platform

Stripe and PayPal, which provide payment processing services

Shipping and delivery providers, where necessary to deliver your order

IT, hosting and technical service providers

Accountants, advisers and other professional service providers where necessary

Public authorities where we are legally required to disclose information

We do not sell your personal data.

Where a service provider processes personal data on our behalf, we take appropriate steps to ensure that the data is handled in accordance with applicable data protection legislation.

International Transfers

Some of our service providers may process personal data outside the European Economic Area.

Where personal data is transferred outside the European Economic Area, we ensure that the transfer is made in accordance with applicable data protection legislation and that appropriate safeguards are used where required.

How Long We Keep Your Personal Data

We retain personal data only for as long as necessary for the purposes for which it was collected.

Information relating to purchases and transactions may be retained for as long as required under applicable accounting, tax and other legal requirements.

Information used for marketing purposes is retained until you withdraw your consent or otherwise ask us to stop sending marketing communications, unless we have another lawful reason to retain it.

Enquiries and correspondence may be retained for as long as necessary to handle the enquiry and for any subsequent legitimate business or legal purposes.

Your Rights

Subject to applicable data protection law, you have the right to:

Request access to the personal data we hold about you

Request correction of inaccurate or incomplete personal data

Request deletion of your personal data in certain circumstances

Request restriction of processing in certain circumstances

Object to certain processing of your personal data

Request data portability where applicable

Withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@crdstudio.com.

You also have the right to lodge a complaint with the Danish Data Protection Agency if you believe that your personal data is being processed unlawfully.

Marketing

We only send newsletters or other marketing communications where you have provided the required consent or where otherwise permitted by applicable law.

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in the communication or by contacting us at info@crdstudio.com.

Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.

However, no transmission or storage of information online can be guaranteed to be completely secure.

Cookies

Our website uses cookies and similar technologies to ensure that the website and webshop function correctly and to improve your experience.

Cookies are small text files stored on your device when you visit a website. They may be used to remember information such as your shopping cart, maintain a secure session and remember your cookie preferences.

Necessary Cookies

We use necessary cookies to ensure that our website and webshop function correctly. These cookies may be required for shopping cart functionality, checkout, security and the processing of orders.

Our webshop is provided by Ecwid, which uses certain technically necessary cookies for the operation of the store, including cookies relating to customer sessions, checkout and shopping cart functionality. Ecwid may also use a cookie to remember a visitors cookie consent choice when the cookie consent banner is enabled.

Necessary cookies are used without consent where they are strictly necessary for the operation of the website or a service requested by the visitor.

Analytics, Marketing and Other Non-Essential Cookies

Where we use cookies or similar technologies for analytics, statistics, marketing or other non-essential purposes, we will ask for your consent before using them where required by applicable law.

The cookies used by our webshop may vary depending on the features and integrations enabled in Ecwid.

You can choose whether to accept non-essential cookies through our cookie consent settings. You can change or withdraw your consent at any time.

Payment Services and Third-Party Cookies

Payments on our webshop may be processed by Stripe or PayPal.

When you choose Stripe or PayPal as your payment method, these providers may use cookies and similar technologies as part of their payment, security and fraud-prevention services. Stripe and PayPal have their own privacy and cookie policies governing their use of personal data and cookies.

Managing Your Cookie Preferences

Where required, our website will ask for your consent before placing or reading non-essential cookies.

You can accept or decline non-essential cookies through our cookie consent settings. You can also change your preferences at any time.

You may additionally configure your web browser to block or delete cookies. Please note that blocking necessary cookies may affect the functionality of the website and webshop.

Information about the cookies used on our website, including their purposes, providers and duration, should be available through our cookie consent settings.

Changes to This Privacy Policy

We may update this Privacy Policy and Cookie Policy from time to time to reflect changes to our services, technologies, suppliers or applicable legal requirements.

The latest version will always be available on www.cathrinerabendavidsen.com.

Contact

If you have any questions about this Privacy Policy, our use of cookies or the processing of your personal data, please contact:

Cathrine Raben Davidsen / CRD studio Sølvgade 11 1307 Copenhagen Denmark VAT number: 51501808 Email: info@crdstudio.com

Our Liability

We warrant that products purchased from us through our website are of satisfactory quality and reasonably fit for the purposes for which products of the relevant kind are commonly supplied, subject to applicable consumer protection legislation.

Every care has been taken in the preparation of the content of this website to ensure that products and information are described accurately. There may, however, from time to time be technical inaccuracies or typographical errors.

There may also be slight variations in the appearance, style or colour reproduction of products. As the actual colours displayed depend on your monitor or device, we cannot guarantee that the colours displayed on your screen will accurately reflect the colours of the product delivered.

To the extent permitted by applicable law, we shall not be liable for claims arising from inaccuracies or omissions in the information contained on this website, except where such liability cannot lawfully be excluded or limited.

Nothing in these terms affects any statutory rights you may have as a consumer.

Events Outside Our Control

We will not be liable or responsible for any failure to perform, or delay in performing, any of our obligations under a contract where the failure or delay is caused by an event outside our reasonable control.

Such events may include, without limitation, industrial action, civil commotion, war, riot, terrorist acts, fire, explosion, storm, flood, natural disaster, interruption of transport, failure of essential services or technological or communication problems.

Our obligations will be suspended for the period during which the event continues, and we will be entitled to a reasonable extension of time for performance.

We will use reasonable efforts to bring the event to an end or to find a reasonable solution by which our obligations can be performed.